At Gladsme Technologies Private Limited, we value customer satisfaction and strive to ensure a seamless experience with our services. This Cancellation and Refund Policy outlines the conditions under which refunds and cancellations are processed.

Cancellation Policy

Once a payment is successfully made for our courses, subscriptions, or digital products, cancellations are not allowed. We encourage you to review the details carefully before making a purchase.

Refund Policy

Refunds are only applicable in the following scenarios:

• If a duplicate transaction occurs due to a technical error, a full refund will be processed upon verification.
• If the service or product purchased is not delivered due to unforeseen technical issues from our end.
• If a refund is explicitly mentioned in a specific course or service's policy at the time of purchase.

Refund requests must be raised within 7 days of the transaction by contacting us at info@gladsme.in with your payment details.

Refund Process

Upon approval of the refund request, the amount will be credited to the original payment method used during the transaction within 7-10 business days. The timeline may vary depending on the payment provider or bank policies.

Non-Refundable Items

The following are non-refundable:

• Fees for services that have already been rendered.
• Downloaded digital products, including course materials, templates, or software.
• Third-party charges associated with payment processing.

Disputes and Chargebacks

If you initiate a chargeback request without first contacting our support team, we reserve the right to suspend your account and take necessary legal action. Please reach out to us for any concerns before taking such steps.

Changes to Policy

Gladsme Technologies Private Limited reserves the right to update or modify this Cancellation and Refund Policy at any time. Changes will be effective immediately upon posting on our website.

For any questions regarding our Cancellation and Refund Policy, please contact us at info@gladsme.in.